Online Reputation Management

Increasing numbers of companies are experiencing the sharp edge of the online sword, where disgruntled customers or employees take advantage of the simple process of publishing content to the web.

Negative comments posted online can have a detrimental impact on brands that companies have spent years and significant resources to build.

We offer an online reputation management service designed to protect your reputation online by monitoring, optimising content and engaging with online commentators to achieve positive outcomes. We have developed a clear process for this service, and can help you to integrate this process into your internal complaint investigation procedures.

For more information on our online reputation management get in touch.